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 Net2Phone and HeyAnita to Deliver Complete Voice Solutions
and Hosting Services
Net2Phone leverages capabilities of Voice over IP (VoIP)
network and infrastructure to become Voice ASP provider, offering
integrated solutions for speech hosting
NEWARK, NJ - January 29, 2001 --- Net2Phone Inc. (NASDAQ:
NTOP) today announced that it has signed a strategic agreement
and completed a minority equity investment in HeyAnita Inc.,
a leading voice technology company, as a key step in Net2Phone’s
strategy to deliver voice and enhanced services over IP networks
worldwide. Utilizing state-of-the-art speech technologies, Net2Phone
merges the flexibility of IP with the convenience of the phone
to offer rich enhanced services to consumers and businesses
globally.
Under the agreement, Net2Phone and HeyAnita will jointly market
end-to-end voice hosting solutions to enterprises, call centers,
broadband service providers and its established user base. Net2Phone
will provide the telephony infrastructure and hosting platform
and HeyAnita will build voice applications, and provide support
and professional services. HeyAnita joins SpeechWorks (NASDAQ:
SPWX) as a Preferred Application Developer for Net2Phone’s Softswitch
platform. The Softswitch platform enables customers to replace
costly interactive voice response systems (IVRs) with efficient
network based speech recognition and telephony solutions.
“Net2Phone brings tremendous value to our company and potential
customers by enabling HeyAnita to focus on building world class
voice technologies while utilizing Net2Phone’s global VoIP managed
network as one of our preferred hosting solutions,” said Sanjeev
Kuwadekar, CEO of HeyAnita.
Net2Phone’s Voice Hosting Service is designed to provide businesses
with the ability to offer their clients/users access from any
telephone to content, services, and information by simply using
their voice. Offering a speech hosting solution via Net2Phone’s
IP network and infrastructure significantly reduces prohibitive
PSTN hardware requirements while enabling Net2Phone the ability
to drive high margin minutes over its network. Additionally, business
customers benefit from labor cost savings and reduced network
transit costs previously associated with deploying voice enhanced
services to their customers and/or employees.
For instance, a rental car agency deploying a voice-enabled
application developed by companies such as HeyAnita could speed
the reservation process for customers, offsetting significant
live-agent labor costs in the process. The rental car agency
could also add enhanced features, including weather, hotel and
restaurant information, and the opportunity to call a local
hotel or restaurant directly through voice activated dialing.
A brokerage firm could voice enable its operations, allowing
customers to call in their trades, check account balances, retrieve
stock quotes, or transfer funds.
In addition to joint sales and marketing agreements with HeyAnita
and SpeechWorks, Net2Phone can leverage its relationships with
its current VoIP enterprise and broadband customers to offer
enhanced services to their users. The company expects to launch
its own voice portal this quarter as a showcase for potential
business customers, and will market it directly to Net2Phone’s
1.8 million users.
In July of this past year, Net2Phone and SpeechWorks entered
into a strategic agreement where the two companies jointly
integrated SpeechWorks’ automatic speech recognition and text-to-speech
engines into the Net2Phone Voice over IP infrastructure.
“This is exciting and speaks to a solid triumvirate of
companies that together will provide full-service end-to-end
speech solutions worldwide,” said Stuart R. Patterson,
CEO of SpeechWorks. “SpeechWorks’ speech recognition, text-to-speech
and DialogModuleä technologies combined with HeyAnita’s application
development, and Net2Phone’s voice hosting infrastructure
will deliver flexible, scalable, and cost-efficient solutions
to businesses throughout the world.”
“Creating additional value through Voice over IP enhanced
services has always been an important element to our success,
and by working closely with HeyAnita to enhance our voice
hosting solution capabilities, we can provide our retail and
corporate customers with sticky, valuable offerings that can
save money and increase productivity,” said Howie Balter,
CEO of Net2Phone. “We are in a very advantageous position,
having a global network, telephony infrastructure and IP Softswitch
platform all at our fingertips, leveraging existing CapEx
costs necessary to deploy these services.”
Net2Phone, Inc delivers voice and enhanced services to IP
networks worldwide. Net2Phone enables people to place low-cost
high quality calls from their computer, telephone, or fax
machine to any telephone or fax machine in the world. Net2Phone
develops and markets technology and services for IP voice
and e-commerce solutions for the web and other IP networks.
Net2Phone's strategic investors include Softbank, America
Online, GE/NBC, and Yahoo!. Additionally, AT&T has acquired
a 39 percent voting stake in Net2Phone. For more information
about Net2Phone's products and services, please visit www.net2phone.com.
HeyAnita, a voice technology software company, was founded
on the principle that everyone should have immediate access
to information, regardless of where they are and what they
are doing. The company is dedicated to providing businesses
with turnkey voice solutions; allowing end users to access,
navigate and manage Internet data, business data and other
information from any device simply by using their voice. In
addition, developers can easily create and deploy speech applications
through the HeyAnita FREE SPEECH PLATFORMä. Some of HeyAnita’s
voice applications can be accessed on HeyAnita’s Voice Portal
Showcase 1-800-44-ANITA. HeyAnita's strategic partners include
SpeechWorks International, and Dialogic, an Intel company.
HeyAnita Inc. is a privately held company with headquarters
in Los Angeles and backed by SOFTBANK Corp. and SOFTBANK Venture
Capital.
About SpeechWorks International, Inc.
Organizations worldwide rely on SpeechWorks (Nasdaq: SPWX)
to delight their callers and provide them with a new level
of service over the phone. Complementing the self-service
model of e-business, SpeechWorks speech solutions, including
the revolutionary SpeechSite (TM) product, and Speechify (TM)
text-to-speech engine, let customers direct their calls, obtain
information and complete transactions automatically, simply
by speaking naturally over any phone, anytime. SpeechWorks
customers include some of the world's most sophisticated customer
service innovators such as America Online, Amtrak, Continental
Airlines, and Yahoo!. To experience the power of SpeechWorks,
call 888.SAY.DEMO. For additional information, call 617.428.4444
or visit http://www.speechworks.com.
* HeyAnita is a trademark and servicemark of HeyAnita Inc.
All other trademarks are the property of their respective
owners.
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