| Call Management Server
(CMS) Platform
The CMS Platform is engineered to scale both up and down,
both technically and economically for larger and smaller operators.
The resulting architecture is significantly more cost effective
than Constant Bit Rate (CBR) alternatives. Net2Phone's solution
provides great flexibility in the deployment and distribution
of off-the-shelf 3rd party components as well as those components
that are unique to Net2Phone. A typical deployment will co-locate
critical network elements closer to the operator's infrastructure.
Specifically, the software that routes the calls is placed
locally in the operator’s head-end while the expensive,
complex back-office systems reside in the Net2Phone network.
The corresponding solution eliminates the need for costly
Class 5 switches and equipment and allows for aspects of the
back-office systems to be leveraged among multiple operators.
Net2Phone's fully-managed Quality of Service (QoS) solution enables operators to offer a "local quality" telephone service, resulting in maximized customer satisfaction and reduced churn. The
CMS Platform supports Class 5 competitive features, applications
and regulatory features in a phased deployment. The end-to-end
solution has been developed to be DOCSIS 1.1 compliant.
Net2Phone's PacketCableTM
Overlay
Click here
to download full-size diagram (PDF)

Click here
to download a detailed list of Network Components in the Net2Phone
PacketCable Overlay (PDF).
Net2Phone has evaluated, integrated and tested each of the
network components in order to provide the operator with guaranteed
levels of Quality of Service (QoS). Net2Phone’s hosted
telephony solution eliminates much of the network troubleshooting
burden from the operator’s responsibilities as the result
of the ongoing management and service assurance that are critical
components of the Net2Phone solution.
The “glue” to this solution are the Net2Phone-developed
Real Time Service Assurance Platform and Record Keeping Server
(RKS). The platform enables the operator to proactively monitor
real time views of each network component to identify, diagnose
and remedy any problems before callers are aware that any
network problem exists. The RKS collects the subscriber usage
data as key inputs for customer support and billing systems.
Traditional Subscriber Features
Net2Phone's solution enables operators to provide customers with the competitive features offered by traditional telephony service. Subscribers will be able to activate the features by dialing the same combination of numbers as supported by traditional service providers.
Supported CLASS Features (both On-Net
and Off-Net)
| Feature |
Currently
Deployed |
| Caller Name and Number
Delivery |
 |
| Call Waiting |
 |
| Caller Name and Number
Delivery with Call Waiting |
 |
| Call Blocking |
 |
| Anonymous & Selective
Call Reject |
 |
| Automatic Recall (*69) |
 |
| Speed Dialing (1-Digit
and 2-Digit) |
 |
| Call Forwarding Busy/Variable/All |
 |
| Call Forwarding No
Answer |
 |
| Repeat Dialing |
 |
| Cancel Call Waiting |
 |
| Distinctive Ring |
 |
| Three-Way Calling |
 |
| Do Not Disturb |
 |
| Premium Blocking (for
900/976) |
 |
|
Enhanced Features
In addition to the basic CLASS features, the solution
will support the following enhanced subscriber features:
- Voice Mail
- Conference Calling
- Voice Activated Dialing
In addition to these enhanced voice services, VoIP serves
as a bridge to future applications that leverage the convergence
of voice and data. IP is inherently more efficient than Constant
Bit Rate (CBR) in that it does not require a dedicated circuit
or bandwidth for each transaction. VoIP leverages the existing
operator infrastructure and therefore minimizes additional
costs associated with offering voice services.
Emergency and Other Traditional
Support Features
The Cable Telephony Solution will provide features
that are mandated by government regulations such as:
- 911
- Call Interrupt
- CALEA (Wire Tap)
Outbound Dialing
Subscribers may dial any on-net to on-net customer
as well as to a PSTN number. In addition, the solution supports
800, 611, and 411 outbound calls.
Continue >> Real Time Service
Assurance
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