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Preferences
 

Net2Phone CommCenter® provides many ways for the user to customize their PC calling experience. This section covers some of the preference and privacy settings open for the user to adjust right from the software.

Here are some quick pointers to get you started. Please follow through the topics and FAQ's (frequently asked questions) and enjoy using your Net2Phone CommCenter!


Top Topics & FAQs
 
 
 How Do I Set My Software To Run/Not Run When I Start My PC?
 
By default, your Net2Phone CommCenter software is set to launch automatically when you start your computer.
  1. From the main window, select the Options menu
  2. Then select Preferences , the preferences window will launch on your screen
  3. Select the General Tab
  4. On the top panel you will notice the "Run at startup" option
    • Leave it checked - your software will launch when you start your PC (at startup)
    • Leave it unchecked - your software will not launch "at startup"
 

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 How Do I Set My Software To Automatically Log Me In?
 
You can set your software to automatically log you into the network without having to enter your username or password each time you launch the software.
  1. Launch the Net2Phone CommCenter software, the login window will appear on your screen
  2. Directly below where you are asked to enter your username and password you will notice the "Save my login & password" option
    • Leave it checked - You will automatically be logged-in as the right user
    • Leave it unchecked - You will need to enter your username and password each time you launch the software
This option is checked by default the first time you login. To see the login window, follow the instructions for logging in as a different user described below.
 

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 How Do I Login As A Different User On The Same PC?
 
Net2Phone CommCenter is designed to allow different users to use the software on a single PC. If the software is installed on a PC, you can login with your username and password and use the software - your active contact list will already be there for you!

To login as a different user on the same PC:
  1. Right click on the Net2Phone CommCenter icon in your system tray (lower right corner or your screen - next to your clock)
  2. Select Change User, the login window will launch
  3. Enter your username and password
  4. Click Login
You will now be logged-in as the new user. If you have built active contact list already, it will be waiting for you.
 

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 How Do I Hide My Name And/Or Email Address In The Directory?
 
Every Net2Phone CommCenter user has a listing within the Directory . This is a Web-based searchable directory to help our users find their friends and family using Net2Phone CommCenter. If you would like to set your listing so that your real name and/or your email address is not visible, you can "hide" these.

To hide your name or email:
  1. From the main window, select the Options menu
  2. Then select Privacy Options, the privacy window will launch on your screen
  3. Select the Profile tab
  4. You will notice the two options on this window:
    • "Show other users my real name"
    • "Show other users my email address"
  5. To change/adjust your setting:
    • Leave them checked - Your information will be visible to users
    • Leave them unchecked - Your information will not be visible
 

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 How Do I Switch To The Smaller Or "Compact" Version?
 
Net2Phone CommCenter can also be used in the smaller "Compact" version. The compact version uses less than half of the screen space as the full mode and has all of the same functionality.

To switch to the compact mode:
  1. From the main window, select the View menu
  2. Then select Compact Mode F11
To access your contact list, use the "Dial" menu (the down arrow on the green "Dial" button). This will show you all of your online contacts as well as the last 10 numbers dialed.
 

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Troubleshooting/FAQ
     How do I place a PC2Phone® call?
     Why am I getting a "Username and/or Password is incorrect" error message?
     Why am I getting an "Audio Device in use or busy" error message?
     Why am I experiencing choppy sound or no sound during a call?
     Why am I getting a "Can't make a call while offline" error message?

More troubleshooting tips
Request Login Info
     Request Username or Password
   Forgot your Username or Password? Have your login information e-mailed to you.