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| Active Contact List |
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See when your friends and family are online (at their
computers) and ready for a call using your "Active Contact
List." The Active Contact List displays your
CommCenter-enabled friends and family and their online
"status."
You can organize your list by category and
call someone with a click of your mouse! From your active
contact list you can also send instant messages, view message
history and even view user information.
Here are some
quick pointers to get you started. Please follow through the
topics and FAQ's (frequently asked questions) and enjoy using
your Net2Phone CommCenter! |
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| How Do I Add Friends And Family
To My Contact List? |
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The contact list is a visual display of your
friends and family who are also running the CommCenter. The
contact list will also show you your friends' status as
"online" , "off-line" or "away" from their computers.
To add a user to your contact list:
1. Open
your CommCenter in "Full Mode"
2. Click the "Add User"  button
3. Enter the
username you wish to add
The user should be added to
your contact list immediately. If you do not know their
username, click the "Search by real
name or email address" button to search the CommCenter
user directory for the right username.
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| How Do I Know If A User Is Online
And Ready To Talk? |
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| You will notice an icon next to the username of
each user you add to your active contact list. This icon will
change color and/or shape based on the user's "status." Status
is an indication of a user's presence at their computer and
availability to talk. Here is a chart of the three basic
status indicators. |
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| Icon |
Status |
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Online
A
user with this icon is at their computer and ready to
call!
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Offline
A
user with this icon is not logged into the network, you
can ask CommCenter to "Notify"
you when they come back online.
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Away
A user
with this icon is logged into the network but has
temporarily stepped away from their
computer.
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| Helpful
Hint! If a user is "offline", right click on their
username and select Notify me when
online. CommCenter will alert you when this user logs
on! |
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| How Do I Organize My Contact
List Into Categories? | |
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You can create "categories" within your contact
list for better organization. The two ways to create a
category within your contact list are:
1. From Your
File Menu
- Select FILE menu
- Select Add Category
item
2. From The Contact List
- With your cursor right
click on your active contact list in the white area
away from any usernames
- From the menu, select Add
Category
- A new category with a blue arrow will be placed on your
contact list
- In the space provided, type in the name of your new
category (friends, family, work, etc.)
You can
rename a category at anytime by right clicking on the category
name and selecting "Rename".
You can "drag and drop"
users into and between categories. To do this:
- With your cursor, select a username and hold down your
left mouse button
- While holding the left mouse button down, drag the user
onto the category name where you would like them (the
category name should highlight in blue when you are there)
- Release the mouse button
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| How Do I Remove Users From My
Contact List? | |
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| You can remove users from your contact list
easily.
Open your CommCenter in "Full Mode"
Right click on the user
you would like to remove
From the menu select Remove From
Contact List
When asked to confirm your decision, select Yes the user will be removed from
your friend list immediately. |
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| Can I Block Users From
Contacting Me? | |
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Better than just screening your calls, you can
prevent a specific user from being able to contact you in the
first place. To do this, you "block" a user from contacting
you. Once you have blocked a user they will not be able to
contact you at all.
There are several ways to block
users from contacting you.
1. From the CommCenter main window:
- From the Options menu,
select Privacy Options
- Select the Privacy Tab
- Click the Block another
user... button
- Type the username of the user you wish to block or
select their username from the pull down list
2. When a user you wish to block sends you
an instant message:
- From the message window, select File
- And then select Block
User
The user will now be blocked from
contacting you until you decide to remove them from your block
list. |
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| Can I Control Who Adds Me To
Their Contact Lists? | |
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Yes. It is possible for you to set your
preferences to have Net2Phone CommCenter ask your
permission before other users may add you to their contact
lists. To setup contact list authorization, open your
CommCenter and follow these instructions.
- From the Options menu,
select Privacy Options
- Select the Privacy Tab
- At the bottom of the window make sure the box with Require my authorization before other
users can add me to their contact lists is checked
When a user attempts to add you to their contact
list, CommCenter will ask for your permission before adding
you to their contact list. |
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| How Do I Search For Friends,
Family, Or Other Contacts? | |
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You can search for your friend and family via
the CommCenter
Directory. You will be able to search by name, email
address and geographic location. If your friend does not have
Net2Phone CommCenter, you can use the Tell-A-Friend
wizard located on our site.
The Build Contact and
Tell-A-Friend wizards will require you to log into the site.
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