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| Getting Started |
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| Welcome! We hope you enjoy placing calls using our software.
We've designed it to be easy to use and with our users in mind.
Here are some quick pointers to get you started. Please follow
through the topics and FAQ's (frequently asked questions) and
enjoy. |
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| Top Topics & FAQs |
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| Downloading The Latest Version |
| Net2Phone CommCenter works with most PCs running Windows 95, 98, Me, 2000, and XP. It does not work with newer operating systems such as Vista or Windows 7, or with any Apple computer. A sound card, speakers and a PC microphone are also required. You will need to download the software
from our site and install it on your computer. This is a simple
step-by-step process and should only take a few minutes. |
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Net2Phone CommCenter® Now! |
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| Registering A New Account |
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After installation you will be asked to register a user account
including username and password. This is very important because
you will use this information to login to the software and access
your account online.
The registration window should automatically launch the first
time you launch your software. Follow the instructions carefully
and you should be ready to login in just a few minutes.
You can also launch the registration window by clicking the
"Get User Name & Password" button at the top of the login
window. |
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| Logging In To The Software |
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Each time your software is launched, you will be asked to
enter your username and password to login. Once logged in, you
will have complete access to functions.
You can set your Net2Phone CommCenter to log you in automatically
by selecting "Save My Username & Password" on the login
window. |
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| Preparing Your PC To Make Calls |
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Before you use Net2Phone CommCenter to place calls, you should
run Net2Phone CommCenter "Audio Setup Wizard" to configure
your microphone and speakers for optimal performance. To launch
the wizard:
1. Open Net2Phone CommCenter main window
2. From the "Options" menu select "Audio Setup Wizard"
This will launch the setup application. Follow the instructions
on your screen and you will be speaking though your PC as clear
as can be! However, we recommend a good headset for the best
call experience.
To learn more about adjusting your preferences click
here. |
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| Making That First Call |
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If you have ever made a telephone call, you will be able
to make a call with Net2Phone CommCenter software. Just follow
these easy steps:
1. Login with your Username and Password to
bring up the main Net2Phone CommCenter window (shown below).
2. Choose the country that you are calling.
You can type the country code in the box or you can click
the arrow and select your country from the menu.
3. Type the rest of the phone number in the
box next to the country code.
Do not type spaces, dashes, plus signs, parentheses, or any
special characters. Do not include “011” or the
country code at the beginning of the number.
DO NOT TYPE:
49 2312341234 (do not repeat the country code)
011 2312341234 (do not type “011”)
(231) 2341234 (do not use parentheses)
231-234-1234 (do not use dashes)
+2312341234 (do not use a “+” sign)
231 234 1234 (do not use spaces)
4. Click the green "Dial" button. Net2Phone CommCenter
will dial the number and, after a brief pause, you should
hear the phone ring through your speakers or headset. To complete
your call, click the red "END" button.
If you have followed these instructions and receive a message
saying "You have dialed an invalid or unauthorized number,"
please click
here for help.
711 Service: Net2Phone customers with speech or hearing disabilities may obtain assistance in placing a call by dialing 711 to connect with a telecommunications relay service (TRS) center. Specially trained Communications Assistants at TRS centers provide confidential assistance to allow persons with a wide range of speech or hearing disabilities to complete calls.
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| Recommended Equipment |
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Net2Phone CommCenter works with most PCs running Windows 95, 98, Me, 2000, and XP. It does not work with newer operating systems such as Vista or Windows 7, or with any Apple computer. A sound card, speakers and a PC microphone are also required. Here are some other items we recommend.
A Good Head Set
If your PC has a sound card installed, all you need to use Net2Phone
CommCenter are PC speakers and a PC microphone. However, for
best performance we recommend that you use a headset while placing
calls.
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| Using Older Versions of Net2Phone PC-to-Phone
Software |
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Older versions of Net2Phone PC-to-Phone software (including
version 10 and version 10.6) are no longer available or supported.
They have been replaced by Net2Phone CommCenter. Click
here to download the latest version of Net2Phone CommCenter
for low-cost PC-to-Phone calling.
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