Payment Options

Net2Phone allows you to pay in four easy and convenient ways. You can pay using a major credit card (we currently accept Visa, Mastercard, Discover, and American Express). You can make a payment using a check. You can fax a credit card payment. And you can make a payment through a wire/bank transfer.

Top Topics & FAQs

• How do I add funds to my account?
• Will the funds I add to my account ever expire?
• How can I update my credit card information?
• How do I pay by wire/bank transfer?
• How do I pay by check?
• Can I make a purchase by fax?

How do I add funds to my account? 

The easiest, quickest way to add funds is by using a credit card and making a purchase over our secure server. You can also send us a check or wire transfer.

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Will the funds I add to my account ever expire? 

Your funds will never expire as long as you make at least one paid call every 90 days. For example, if you make a paid call on January 1, your funds will not expire as long as you make at least one paid call before April 2. If you do not make a paid call in that 90-day period, any remaining funds in your account will expire.

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How do I update my credit card information? 

If your credit card is about to expire or you would like to add funds to your Net2Phone account with a different credit card, go to the Billing Information page and enter your new information.

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How do I pay by wire/bank transfer? 

Net2Phone has partnered with Global Collect to enable you to pay in your local currency -- through your local bank. This option is available in select countries.

Here is how it works: After you complete the free download and registration process, you will be prompted to "Add Funds" to your account. You will have the option of several payment methods. At this point, click on the "Wire/Bank Transfer" link. Enter the amount of funds you would like to add to your account (there are $25 and $50 options) and the country you are registering from. If this payment option is available in your country, you will be taken to the Global Collect form where you will be asked to select your currency, language, and payment option (bank transfer or online banking).

Global Collect is available in the following countries: Australia, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Japan, Luxembourg, Netherlands, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom. Global Collect supports the following languages: English, Dansk, Deutsch, Español, Français, Italiano, Japanese, Nederlands, Norsk, Poruguesa, Suomeksi, Svenska.

In the event that Global Collect is not available in your country you can send a wire transfer. You will need to send funds in U.S. dollars and provide additional information so we can properly credit your Net2Phone account.

To get started with Net2Phone CommCenter, follow these steps:
1) Download the free Net2Phone CommCenter software.
2) Install the software and register for an account.
3) After completing registration, click the "Check or Wire/Bank Transfer" payment option button.

If you have already registered, please login to the Account Center and click the "Wire/Bank Transfer" link.

How do I pay by check? 

Net2Phone has partnered with Global Collect to enable you to pay by Personal Check in your local currency -- through your local bank. This option is available in select countries.

Here is how it works: After you complete the free download and registration process, you will be prompted to "Add Funds" to your account. You will have the option of several payment methods. At this point, click on the "Check" link. Enter the amount of funds you would like to add to your account (there are $25 and $50 options) and the country you are registering from. If this payment option is available in your country, you will be taken to the Global Collect form where you will be asked to select your currency, language, and payment option (check, bank transfer or online banking).Global Collect is available in the following countries: Australia, Austria, Belgium, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Japan, Luxembourg, Netherlands, Norway, Portugal, Singapore, Spain, Sweden, Switzerland, United Kingdom. Global Collect supports the following languages: English, Dansk, Deutsch, Español, Français, Italiano, Japanese, Nederlands, Norsk, Poruguesa, Suomeksi, Svenska.

In the event that Global Collect is not available in your country you can send a USD payment by check. Along with your check in U.S. dollars, you will need to provide additional information so we can properly credit your Net2Phone account.

To get started with Net2Phone CommCenter, follow these steps:
1) Download the free Net2Phone CommCenter software.
2) Install the software and register for an account.
3) After completing registration, click the "Check or Wire/Bank Transfer" payment option button.

If you have already registered, please login to the Account Center and click the "Check" link.

How do I make a purchase by fax? 

To make a credit card purchase by fax, fill out our Fax Purchase form, print it, and fax it to (212) 412-9038.

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How do I pay by wire transfer if Global Collect is not available in my country?

To make a payment by wire transfer, please use the following information:

Bank Name: Mellon Bank
City/State: Pittsburgh, PA 15258
ABA Routing Number: 043-000-261
SWIFT Number: MELNUS3PXXX

Account Number: 101-1730
Name: Merrill Lynch Cashiering Dept.

For Further Credit: Net2Phone, Inc.
Account Number: 831-07 B 01
Make sure to include this information so your payment can be processed quickly.

Please be sure to include your Net2Phone account number together with your name when making all wire transfers.

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How do I pay by check if Global Collect is not available in my country?

Please send the completed application with your Net2Phone account number and your check (made payable to Net2Phone) to this address:

Net2Phone, Inc.
520 Broad Street
5th floor
Newark, NJ 07102
U.S.A.
Attn: Billing Department

Please be sure to make your payment in U.S. dollars drawn on a United States bank. Your order will be processed within two weeks from the receipt of your check. Confirmation of your purchase will be sent via e-mail.
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