Call Return
Call right
back with Call Return
Did you miss your last incoming call? Just
pick up the phone and dial the Call Return
code. VoiceLine Call Return will tell
you who called you last, regardless of
the condition your phone was in during
the missed call -- busy, idle, answered,
or unanswered. You will then have the
option to connect immediately to that
number.
Here’s
how it works:
- Pick up the phone handset and dial *69.
- A voice prompt will then announce the number
of the last incoming call. After this announcement,
the call is placed automatically.
- If you do
not wish to
place a call
to the announced
number, simply
hang up the
phone.
Download
a complete list of VoiceLine service codes (PDF)
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To deactivate Call
Return:
- Pick up the phone handset, listen for the
dial tone, and dial *89.
- You will hear a voice prompt confirming that
the command has been recognized.
- Hang up the phone handset.
- The Call Return request is now deactivated.
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Usage Notes:
- You can still make outgoing calls
from your phone while you are waiting
to redial.
- Call Return may not work if the original
caller used a number blocking feature.
- Call Return is convenient if you
think you missed a call. Dial the
service code to see who called you
last.
 Frequently
Asked Questions:
I
missed a call and dialed *69, but the
number was not known. Why does this happen?
If a caller has blocked their number (or
marked it private), a private or anonymous
message will display on your Caller ID
unit. Because of the inability to capture
a private number, *69 will not have the
ability to recall this number.
Note: Calls marked private or anonymous
can be rejected with the VoiceLine Anonymous
Call Rejection feature. When Anonymous
Call Rejection is activated, your phone
will not accept calls from blocked numbers.
Click
here for more information.
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Will
VoiceLine Call Return work for international
numbers?
Yes. Unless a caller has blocked the number (or marked it
private), you should be able to call back.
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I
missed a call, but I don’t have time to return the call
immediately. Will Call Return play back the number so that
I may call back at a more convenient time?
Yes. Once you dial *69, a voice prompt will tell you the number
of your last incoming call. After this announcement, the call
will be placed automatically. If you do not wish to place
a call to the announced number, simply hang up the phone.
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