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Speed Dial
Get connected faster to the
people you call the most
VoiceLine Speed Dial is a time-saving feature that allows
you to store up to 99 telephone numbers for quick and easy
dialing.
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To set a Speed Dial
code from the online account center:
- Login
to access the Speed Dial page in the account
center.
- Type the code you would like to assign, a
name or description for the code and the phone
number exactly as you would dial it on your
telephone handset.
- Click the Add Code button. The information
you typed should appear in the Speed Dial Code
list at the bottom of the page.
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To set a Speed Dial
code from your phone
(shortcut method):
- Pick up the phone handset and dial **, the
Speed Dial code you would like to use followed by *, and then
the phone number. The Speed Dial code can be
any number from 1 to 99. (For example, if you
would like to assign the phone number (212)
555-9876 to Speed Dial code 7, press **
7*2125559876)
- You will hear a confirmation message when
your Speed Dial code has been saved.
To set a Speed Dial
code from your phone
(menu method):
- Pick up the phone handset and dial *97.
- Press 1 and then follow the voice prompts
for instructions on setting a Speed Dial code.
Note: You can also edit and delete Speed Dial
codes from your phone.
Download
a complete list of VoiceLine service codes (PDF)
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To make a call using
Speed Dial:
- Pick up the phone handset and dial ** and
the Speed Dial code.
- The phone number will be played to you, and
your call will be placed as if the phone number
were dialed directly.
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Usage Notes:
- A phone number can be assigned to only one Speed Dial
code.
- 911, 411, and operator phone numbers (0 or 0+) cannot
be assigned to Speed Dial codes.
- The shortcut method for setting a Speed Dial code does
not confirm if the code is already in use. If this method
is used, an existing phone number will be replaced with
the newly entered number.
- The menu method for setting a Speed Dial code notifies
you if a code already has a phone number assigned to it.
Manage the feature online
You can change your Speed Dial settings in the Manage Service
Features section of our online account center. Click
here to login.
 Frequently
Asked Questions:
Do
I need to assign the Speed Dial codes in numerical order?
No. You can set up any of the 99 available codes at any time,
in any order. For example, you could set up Speed Dial codes
1-5 with phone numbers of family members and then assign codes
10-20 with phone numbers of business contacts.
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