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VoiceLine XJ100 Wi-Fi Handset FAQ
General FAQ
Service Provider FAQ
Will
the XJ100 operate at pay hotspots?
Since the XJ100 does not have an HTTP browser, it will
not operate at hotspots that use HTTP redirect and log-on
or HTTPs, which includes most pay hotspots.
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Will the XJ100 operate with open
Wi-Fi access points and hotspots worldwide?
Yes.
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Will the XJ100 operate on an 802.11g
network?
Yes.
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Will the XJ100 operate on the
GSM Network, CDMA network or our local "mobile"
telephone network?
No.
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Does the XJ100 support Push to
Talk (PTT) applications?
No.
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How much bandwidth does the XJ100
require?
By default, the XJ100 utilizes the G.729 codec and
consumes about 30Kbps under real-world conditions.
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Will the XJ100 operate over my
dial-up connection?
The XJ100 is designed for broadband connections. It
may operate with some better quality dial-up connections,
but this is not a supported configuration.
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With what type of Wi-Fi access
points will the XJ100 operate?
The XJ100 will operate with any 802.11b or 802.11g
Wi-Fi access points, including consumer access points from
Linksys, Belkin, Apple, Netgear and others. The XJ100 will
also operate with enterprise and service provider type 802.11
access point equipment.
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Will the XJ100 operate with my
company's 802.11a network?
No.
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Will the XJ100 operate with WiMAX
or 802.16?
No. The XJ100 will only operate with WiMax or 802.16
if they are being used as IP backhaul for 802.11 access, which
is a common deployment configuration.
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What kind of range can I expect
between the XJ100 and the network access point?
Range is very dependent on the access point antenna,
interference in the 2.4GHz frequency, line of sight and other
factors. Generally, the XJ100 will operate within the same
ranges and locations as a Wi-Fi laptop. Indoors, with a clear
line of sight, this is typically 30+ meters. Outdoors, with
a clear line of sight, range is typically 100+ meters. Under
ideal conditions with commercial access points and high-gain
antennas, we have dialed and received calls at ranges in excess
of 5 km. Please note that Wi-Fi signals will not typically
penetrate metal and exterior walls.
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Can I use the XJ100 with other
VoIP services?
No. The XJ100 only operates with the Net2Phone VoiceLine
Service. Contact your reseller or wifi@net2phone.com
if you are interested in Wi-Fi telephones that can operate
with other VoIP services.
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Can I use the XJ100 with other
Net2Phone services other than VoiceLine?
No. The XJ100 only operates with the Net2Phone VoiceLine
service. Contact your reseller or wifi@net2phone.com
if you are interested in Wi-Fi telephones that can operate
with other VoIP services.
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Can the XJ100 scan for available
Wi-Fi access points?
Yes, the XJ100 can scan for access points. The XJ100
will report ESSID (Network ID) signal strength (on scale of
0-100) and the presence of WEP encryption.
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Will the XJ100 automatically connect
to any available access point?
The XJ100 will automatically scan for and connect to
known and available access points.
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Will the XJ100 roam from one access
point to another?
Generally, the XJ100 will not roam from one access
point to the next. However, roaming is a function of the Wi-Fi
network and not the handset. Some service providers who operate
multi-access point networks and "mesh" Wi-Fi networks
do support roaming.
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Does the XJ100 support WEP (Wired
Equivalent Privacy)?
Yes, the XJ100 does support WEP in 64 and 128 bit key
encryptions.
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Does the XJ100 support WPA (Wi-Fi
Protected Access)?
No. WPA requires significantly more computer capacity
than the present handset can support.
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Can I call from one XJ100 handset
to another?
Yes, provided that both handsets are connected to a
Wi-Fi network and the Internet. Calls between XJ100 handsets
using the Voiceline service are free.
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Can I call from one IP address
to another IP address?
No.
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Does the XJ100 operate using SIP?
Yes.
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How long does the battery last?
The XJ100 can normally operate on standby for 21 hours
and support 3 hours of continuous talk time.
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Will the call remain connected
if the XJ100 leaves the range of the access point?
No, you must remain within range of the access point.
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What is the difference between
the XJ100 and the WLAN 600 phones?
Please click
here to view a product comparison.
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How do I set up my account username
and password in the XJ100?
The user ID and password are automatically locked into
the device, right out of the box.
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How do I upgrade the software/firmware
on the XJ100?
Firmware upgrades are automatically sent to the XJ100.
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How do I set up and maintain service
configuration settings, like the SIP proxy?
These are automatically locked into the device, right
out of the box.
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Will the XJ100 operate behind
a firewall and/or NAT?
Yes, the XJ100 will automatically traverse multiple
firewalls/NATs. You should make sure that port 5060 (for SIP)
is open on your firewall.
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Will the XJ100 work with my satellite
broadband connection?
Generally yes, but the latency inherent in satellite
connections may result in a delay in your voice conversation.
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Service Provider FAQ
How do I secure the XJ100 to my
network?
Many service providers secure the XJ100 to their network
based on the MAC address of the device. Services providers
can implement additional security by providing limited IP
and port access to XJ100 MAC addresses. In this way, MAC spoofing
intruders would not gain access to general Web services. The
XJ100 also supports WEP key encryption.
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What is the wholesale price for
the devices and service?
Please contact your Net2Phone salesperson for pricing
information.
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What service plans are available
with the XJ100?
The XJ100 operates with the Net2Phone VoiceLine service.
For more information on the VoiceLine service, please click
here.
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I am a hotspot operator. Can I
use the XJ100 on my network?
Yes. For more information, please see the "How
do I secure the XJ100 to my network?" FAQ.
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I am a Calling Center/Internet
Café operator. Can I use the XJ100 in my Café?
The Net2Phone VoiceLine service is not meant for Cafés.
However, Net2Phone does offer similar services for Cafés.
Contact your Net2Phone salesperson for more information.
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I am an 802.11 wireless ISP. Can
I use the XJ100 on my network?
Yes. You should also check with your access point vendor
about implementing roaming capability on your network.
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I am a wireless ISP. Why should
I add VoIP?
ISPs that add VoIP typically increase their revenue
by 30%+ and reduce customer churn, normally without having
to make any network changes.
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I am considering setting up a
Wi-Fi Network. What equipment would you recommend?
Net2Phone does not recommend or endorse specific Wi-Fi
equipment. The XJ100 does operate with consumer access points.
We are aware of small scale roaming mesh deployments with
Linksys 54G equipment featuring Sveasoft firmware (www.sveasoft.com).
We are aware of outdoor small scale roaming WISP deployments
with Locustworld (www.locustworld.com,
www.locustworldusa.com)
equipment and software. We are also aware of roaming metro
scale deployments based on Tropos (www.tropos.com).
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How many concurrent calls can
an access point support?
Call capacity depends on the access point, backend
bandwidth, codec configuration and other factors. Consumer
Wi-Fi access points can typically support 3-10 concurrent
calls with the default G.729 codec.
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