|
Frequently Asked Questions (FAQ)
How do I signup?
Simply complete the order form, sign it,
and fax to (614) 219-5062. If you have any questions, please email
us at cardservices@net2phone.com
or call (800) 386-6438.
Click here if you
would like to download a blank order form (PDF file).
 Back
to Top
What are the calling rates for the card?
The rate from the U.S. to the U.S. is 6.9¢ per minute. International
rates are as low as 7¢ per minute. Click
here to view international rates.
Back
to Top
How can I recharge my calling card?
You can select the auto-recharge option on the order form. If
you pay via credit card the account(s) will be recharged automatically.
If you pay via wire transfer, check, or Western Union Quick Pay,
automatic recharge is not available.
Back
to Top
Are there any service charges or fees?
A $1.49 service charge is applied every 30 days from the first use of
the card.
Back
to Top
What are the extra costs that might be incurred?
There is a $0.90 payphone operator recovery fee when calling from payphones. Hotel surcharges may also apply.
Back
to Top
Are there any additional fees if I call
from a mobile phone?
There may be a usage fee charged by the mobile phone provider
when calling from a mobile phone. And, rates are typically higher
when calling to a mobile phone anywhere in the world.
Back
to Top
Is there any minimum purchase?
There is a minimum purchase of $500.
Back
to Top
What payment methods can I use?
Payment may be made via credit card, check, wire transfer or Western
Union Quick Pay. Click here for payment
method information.
Back
to Top
Once I place an order, when can I expect to
receive the calling card account numbers?
You will receive the account numbers via e-mail within 24 hours
of receipt of payment.
Back
to Top
|
